: : QUALITY : :....
Sangam
Flock embraces Total Quality Management (TQM)—a business
philosophy that ensures our customers receive the highest
quality products on time, every time.
Our TQM model emphasizes continuous improvement, total
associate involvement, and customer satisfaction. To accomplish
this, we routinely measure and analyze our plant performance,
production processes, and customer feedback. We then implement
standardized best practices to minimize defects, seconds,
and customer returns.
This focus on continuous improvement reflects our commitment
to partnership with our customers, suppliers, and employees.